Project Management Services
- OMS solutions implementation, roll out, and upgrade
- POS solutions implementation, roll out and upgrade.
- Ecommerce solutions implementation, roll out, and upgrade.
- Implementation of omnichannel retailing strategy.
- Vendor & franchise management.
- Visual merchandising management.
Business Analysis Services
- Assisting to select appropriate technical solution.
- Analysis of client organization, process, workflows, procedures.
- Providing information of customer insights & segmentation.
- Inventory & order management assistance.
- Preparation of sales data.
- Promotion strategy consultation.
Implementation Services
- On-site implementation services.
- Implementation of different language options for all solutions.
- Customization of the UI design based on the user habits.
- Simplified operation system for special situations.
- Localization of solutions to local environment based on business requirements.
- Testing the new solutions before implementation. (unit testing, integration testing, system testing, acceptance testing, etc.)
System Integration Services
- System integration for front-end applications. (POS, CRM, Ecommerce, Traffic counting, etc.)
- 3rd party integration for back end systems. (ERP, BI, WMS, Supply Chain, Finance, etc.)
- Optimization of data conversion between POS system and others system.
- Leverage integrations with other major marketplaces.
- Integration testing for compatibility.
Training Services
- Training for operating all OMS, POS, and E-commerce.
- Training for the solutions rolled out in Asia Pacific region.
- Introduction of the omnichannel concept.
- Introduction of the latest industrial trends.
- Business reports analysis.
- Reviewing the training points from time to time.
- Training-brochure design.
Roll-out Services
- Planning and coordination of rollout event.
- Monitoring the whole rollout progress.
- Professional local staffs for each market in Asia Pacific region.
- Implementing marketing skill for the rollout strategy.
- Asia Pacific region deployment and logistics.
Ongoing Support Services
- Helpdesk support for all POS, OMS, and Ecommerce solutions in Asia Pacific region.
- Assisting to make better data-driven business decisions.
- Support new stores opening in Asia Pacific, with a dedicate team all around the Asia Pacific region.
- ITIL framework and best practices, support & maintenance program.
- Customization of the after-services based on the customer requirements.
- Consistent update of all OMS, POS, and Ecommerce solutions.