The Challenge
Since RCI is specifically service for the Asia-Pacific retailers, implementing OMS Pro with Commerce Cloud for US market in such a short period of time, which is 5 months, can be a very exciting challenge. RCI intends to help Innisfree build a order management system that is perfectly integrated with its ecosystem for achieving full omni-channel strategy, so to figure out how to have an efficient communication with such a complex organization as Innisfree can be the key point.
The Solution
By implementing the newest version of OMS Pro system which is integrated with Commerce Cloud, RCI offered Innisfree a localized order management solution specifically for US market, developing the new integration with Innisfree ecosystem (including SAP, POS, WMS, Logistic) and providing other key features for order management, such as gift card online / offline transaction.
The Result
Working in progress...
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COMPANY
INNISFREE
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INDUSTRY
Personal care
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HEADQUARTER
South Korea
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FOUNDED
2000
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AREA SERVED
Worldwide
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WEBSITE
http://www.innisfreeworld.com/
